Communications Officers are the lifeline for those needing medical attention or police services. Communications Officers are trained in a number of technical areas. In addition to the ability to handle both police and fire radio traffic, Huber Heights Communications Officers are also trained in Emergency Medical Dispatching that qualifies them to give pre-arrival instructions to callers. This information can have a significant effect on the successful outcome of an emergency call.
What this means to you, the citizen, is that our dispatchers will ask many questions of you when you call for help. They are assessing your needs and making sure you get the proper help sent to you. In most cases they will also be offering you emergency medical advice and suggesting steps you can take until the paramedics or fire fighters get to you. Please understand that during an emergency each second seems like a minute and that our dispatchers are trained professionals - so the questions they will ask you are imperative to provide you with the best service possible.